Customer Satisfaction Survey

We Want to Hear from You!

How likely are you to recommend Warehouse Direct to a friend or business associate?
Extremely Likely Likely Neutral Unlikely Not Likely at All

Category Excellent Good Fair Poor N/A
Pre-Order Assistance
Availability of WD staff
Knowledge of WD staff
Order Placement via WD Staff
Ease of ordering
Attitude of order taker
Helpfulness of order taker
Order Placement via the Internet
Ease of ordering
Speed of ordering
Helpfulness of online catalog
Value of available information
Delivery
Packaging of order
Accuracy of order
Condition of product
Timeliness of delivery
Attitude of delivery person
Helpfulness of delivery person
Packing List / Accuracy
Packing List / Ease of understanding
Post Order Service
Invoice / Accuracy
Invoice / Ease of understanding
Usage Reports / Ease of understanding
Ease of Returns
Timliness of Return Pickup
Timliness of Credit Processing
Problem Resolution
Availability of WD staff
Attitude of WD staff
Helpfulness of WD staff
Timeliness of corrective action
Your Information:
Comments 
Name 
Organization 
Address 
Phone 
E-mail address 
Please send me information on the following:
Office Products Technology Products Furniture & Design
Coffee & Beverage Service Document Imaging Equipment Printer/Copier Repair
Cleaning & Janitorial Printing/Promotional Products Legal Products
Medical Supplies Green Products School Supplies
THANK YOU FOR YOUR FEEDBACK!